Service and 24/365 support for pulp, paper and nonwoven manufacturers
Software development
Where and when you need us
Building a technology company around your specialized requirements made us service-focused industry insiders. Our technology is uncommonly excellent, but our customers value our service above everything else.
Our 24/365 inhouse helpdesk knows your system loadout and configuration. They know how to investigate and resolve problems. Panther gives helpdesk personnel direct access to every technical resource at Panther. The company’s one-of-a-kind matrix organization empowers technical account managers, engineers, testers, and support personnel to collaborate and solve problems outside the boundaries of traditional department silos.
Our support team assigns priority to support cases free of customer hierarchy. Support cases involving production interruptions or customer-facing communication are emergencies and receive the highest priority until resolved.
Panther is able to provide scheduled and emergency services remotely or on-site where and when you need us.
QCS and process control services
SUSTAINING MEMBER
